General Inquiries

Is the initial consultation really free?

Yes, your initial consultation is completely free and carries no obligation. We use this time to assess your situation and determine if we can add value to your financial journey.

How is NEX Advisory Group different from a bank?

While a single bank only offers its own products, we operate independently and have access to the entire financial market. We analyze your profile and match you with the institution that offers the highest probability of approval and the best rates for your specific case.

Is my information kept confidential?

Absolutely. We adhere to strict data privacy policies and are fully PDPA compliant. All your personal and financial information is treated with the highest level of security and confidentiality.

Services & Processes

How long does the approval process typically take?

Approval timelines vary depending on the complexity of your case and the specific facility required. Due to our streamlined process and strong banking network, personal financing can take 3-7 days, while complex SME or restructuring cases may take 2-4 weeks.

What documents are required to start?

Generally, we require standard identification (NRIC), recent 3-6 months payslips (for individuals) or audited accounts (for businesses), latest bank statements, EPF statements, and your CCRIS report. A customized checklist will be provided to you during the consultation.

Can you assist businesses with severe cash flow challenges?

Yes. We specialize in SME growth and debt restructuring. We can identify working capital solutions, invoice financing, or strategic debt consolidation options to stabilize and improve your cash flow.

Eligibility

Can you help if I have a poor CCRIS/CTOS record?

Yes, we have specialized strategies for profiles with high commitments or minor negative records. We will evaluate your report, advise on actionable steps to improve your score, and negotiate with selected banks that are more lenient to specific credit profiles.

Is there a minimum income requirement for your services?

While requirements vary by facility, generally we look for a minimum monthly income of RM3,000 for personal financing, and an annual turnover of RM500,000 for SME financing to ensure we can secure meaningful facilities for you.

Still have questions? We're here to help.

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